UPPER FLOORS
Stairs and carrying distance
State the floor and whether every item fits the staircase. Long internal routes and split-level properties can affect crew and time.
FLAT REMOVALS · WEST LONDON
A flat move planned from front door to vehicle.
Upper floors, lift bookings, porter rules and loading distance can shape a flat move as much as the inventory. Dray gathers that context, privately selects one suitable partner and brings their quote back to you.
GET MY WHATSAPP QUOTE- 01Access considered before quoting
- 02One moving partner at a time
- 03No separate Dray fee or markup
The selected mover provides the quote, contract, insurance and moving service. If you proceed, you pay them directly. Dray adds no separate fee or markup.
START WITH THE ESSENTIALS
Start with the two properties.
Add the floor, lift and rough property size. A detailed inventory can follow.
Operational guidance is deliberately conservative. Check move-specific details before booking.
LAST UPDATED 23 JULY 2026
FLAT-MOVE DETAILS
Access can change the whole moving plan.
The selected mover needs an honest picture of the path through both buildings. Early access details reduce assumptions in the quote.
LIFTS
Booking windows and dimensions
Some buildings require a lift reservation, protective lining or a fixed loading window. Note the usable dimensions where possible.
BUILDING RULES
Porters and managing agents
Share permitted hours, sign-in requirements, protection rules, deposits or certificates requested by the building before moving day.
LOADING
The route outside matters too
Parking suspensions, red routes, mews access and the distance from entrance to vehicle all belong in the brief.
A BETTER BRIEF
Three checks before the date is confirmed.
The date may still move, but access conversations can begin early. Ask the building and gather the information a mover will need.
01
Speak to both buildings
Confirm permitted hours, lift booking, porter arrangements, protection requirements and any paperwork or deposit.
02
Build a realistic inventory
List furniture, approximate box count, outdoor or storage items, and anything needing dismantling, packing or particular care.
03
Clarify loading
Identify parking restrictions and walking distance at both ends. The mover should confirm who handles any suspension or permit.
BEFORE YOU BOOK
A clear quote is the moving-day reference.
Dray relays the selected mover’s proposal and can ask for clarification. Your contract is with that mover, so their written scope and terms should reflect the building rules and access discussed.
01
Read the scope
Check the addresses, inventory assumptions, access, included work and exclusions in the selected mover’s written quote.
02
Check the terms
Review price, payment timing, availability, date-change and cancellation terms before accepting the booking.
03
Confirm protection
Ask the mover which insurance applies, along with relevant limits, exclusions and any declared-value requirements.
QUESTIONS, ANSWERED PLAINLY
Practical questions before you enquire.
The selected mover’s written proposal remains the source of truth for price, scope, dates, insurance and responsibility.
CONTINUE PLANNING